1. How do I care for my fashion jewellery?
Proper care can extend the life of your fashion jewellery. We recommend avoiding direct contact with water, perfume, and lotions. Store your jewellery in a dry and separate pouch or box to prevent tangling and scratches.
2. Can I adjust the length of my necklace or bracelet?
In most cases, our necklaces and bracelets come with adjustable chains or extenders, allowing you to customize the length to your preference. Check the product description or contact our customer support team for specific details.
3. Are your earrings suitable for sensitive ears?
We understand the importance of comfort, especially for those with sensitive ears. Our earrings are crafted with surgical steel post pins which makes the products hypoallergenic.
4. What is your ring sizing guide?
All our rings are adjustable according to your finger size.
5. Do you offer gift packaging or wrapping services?
Yes, we offer beautiful gift packaging options for your convenience. Simply select the gift packaging option during checkout, and your jewellery will arrive elegantly packaged, ready to be presented to your loved ones.
6.How can I track my order?
Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can track the progress of your shipment by clicking on the provided link or entering the tracking number on our website.
7. What is your return and exchange policy?
We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please refer to our easy and hassle-free return and exchange policy. Detailed information can be found on our website under the "Returns and Exchanges" section.
8. What payment methods do you accept?
We accept various secure payment methods, including major credit cards, debit cards, and PhonePe. You can select your preferred payment option during the checkout process.
9. Do you offer international shipping?
Yes, we proudly offer international shipping to various countries. Please note that additional customs fees, import duties, or taxes may apply, and these charges are the responsibility of the recipient.
10. How can I contact your customer support team?
If you have any further questions or need assistance, our friendly customer support team is here to help. You can reach us through the contact information provided on our website or by using the contact form on our "Contact Us" page.
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